How does it work?

We have the following 5 step method to customise your packaging:

• Step 1: Select your product online.
• Step 2: Upload your Artwork or Logo File before checkout.
• Step 3: Confirm your order & checkout.
• Step 4: We send you digital proofs within 24 hours to approve your artwork.
• Step 5: Production Begins
• Step 6: Order is Dispatched & Delivered.
  

Custom production begins only after written artwork approval, in accordance with our Artwork & Proof Approval Policy.

What type of packaging do you offer?

We supply a wide range of 2,000+ packaging solutions, including both generic and custom-branded options for hospitality and food service businesses.

Our product range includes:

• Pizza boxes
• Burger and takeaway boxes
• Paper bags
• Kraft packaging
• Sugarcane (bagasse) containers
• Eco-friendly food packaging
• Delivery and catering packaging

For specific product enquiries, please contact our team.

Do you offer eco-friendly packaging?

Yes. We offer eco-friendly and sustainable packaging solutions designed to help businesses reduce environmental impact while maintaining product quality and presentation.

Availability and material specifications vary by product type.

What is the lead time for custom packaging orders?

Custom orders typically can take between 2–8 weeks from final artwork approval to dispatch.

*Please read product description to find out the exact lead time.

Lead times may vary depending on:

• Product type
• Order quantity
• Material
• Production scheduling
• Printing Method

All timeframes are estimates and not guaranteed unless confirmed in writing.

What payment methods do you accept?

We accept:

• Credit and debit cards
• Bank transfers
• AfterPay

Full payment is required prior to production or dispatch unless approved trade credit terms apply.

Can I get a sample before placing a large order?

Yes. Samples are available for many products.

Sampling is strongly recommended for:

• Custom packaging
• Colour matching
• Structural fit and sizing

Sample availability and shipping charges may apply.

*please contact us if you have a sample requirement.

What is the minimum order quantity (MOQ) for custom packaging?

Minimum order quantities vary depending on:

• Product type
• Material
• Print specifications
• Manufacturing method

Please check the product description for more information.

Are your eco-friendly products certified?

Many of our eco-friendly products are certified compostable or recyclable in accordance with applicable standards.

Certification availability varies by product. Documentation can be provided upon request.

Customers remain responsible for ensuring compliance with local regulatory requirements.

Can eco-friendly packaging be used for hot and cold foods?

Yes. Many of our eco-friendly products are designed to handle both hot and cold foods.

However, suitability depends on:

• Food type
• Temperature
• Storage duration

We recommend confirming product specifications before large-volume orders.

Do you offer wholesale discounts?

Yes. We offer competitive wholesale pricing based on:

• Order volume
• Product type
• Customisation requirements
  

Contact us for a tailored quotation suited to your business needs.